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Online Order Support

Issue with your order?

  • Fill out the provided form below : This is the first step to initiate the resolution process.
  • Support will contact you via email within 24 hours: Expect a response from the company's support team within this timeframe to help resolve your issue.
  • Place a new order if you still require delivery: If you need the items delivered quickly while the initial issue is being worked on, it's recommended to place a new order separately.
  • Local Delivery Orders:

    • Claims must be submitted within 24 hours of the delivery date/time.


    Shipping Orders:

    • Damaged Packages: A claim must be submitted within 72 hours of the delivery date.
    • Missing Package: A claim must be submitted within 72 hours of the expected delivery date.


    In Store Pick up:

    • Claim must be submitted within 24 hours after picking up the order.