Online Order Support

Issue with your order?

Fill out the provided form below : This is the first step to initiate the resolution process.

Support will contact you via email within 24 hours: Expect a response from the company's support team within this timeframe to help resolve your issue.

Place a new order if you still require delivery: If you need the items delivered quickly while the initial issue is being worked on, it's recommended to place a new order separately.

Local Delivery Orders:

Claims must be submitted within 24 hours of the delivery date/time.

Shipping Orders:

Damaged Packages: A claim must be submitted within 72 hours of the delivery date.
Missing Package: A claim must be submitted within 72 hours of the expected delivery date.

In Store Pick up:

Claim must be submitted within 24 hours after picking up the order.