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Local Delivery FAQ

Local Deliveries are currently offered within a 5 mile radius from the Store Location.

If you are within the delivery radius you will see Delivery as an option for your order at checkout.

How to get started

To place orders on our site or Store App, you must create an account. Please provide the following information accurately:

  • Name: Ensure that your account name matches the name on your credit/debit card to avoid issues with fraud protection. Avoid using nicknames.

  • Email and Phone Number: Add a valid email address and phone number to receive order updates.

  • Address: Even for store pick-up orders, include your address on your account. Failure to do so may result in order rejection by the fraud protection service.

  • Credit/Debit Card: Add your card to your account, including the associated billing address.
To place an order for local delivery, follow these steps:
  • Delivery can be selected at checkout under Order Info.

  • Choose a pick-up date and time for your delivery.

  • Make sure to include a phone number/email so that you can receive updates on your order via SMS and Email.
To accept your order, please ensure the following:

Delivery personnel will request a valid ID showing that you are 21 years of age or older.

It is crucial to provide a valid 21+ ID to the delivery personnel.

- Failure to present a valid 21+ ID will result in the driver being unable to complete the delivery.
Failed Delivery Attempts and Restocking Fees

- In the event that a delivery is returned to the store, a restocking fee of up to $20 may be applied.

- If a delivery order is returned, the order will be closed out, and a refund will be issued after deducting the restocking fee.

- If you still wish to receive your order, you will need to place a new order for redelivery.

These policies ensure that failed delivery attempts are handled appropriately and provide clarity on the process for redelivery or refunds.